Privacy Policy

Introduction

At UserDent, we are committed to protecting the privacy and security of your data. This policy explains how information is collected, used, stored, and shared when someone visits the site, submits a form, or works with us as a client.

Privacy should be clear enough that a practice owner can understand it without needing legal translation.

Scope

This policy covers:

• Visitors to our marketing website
• Prospective and current clients
• People who submit forms, request support, or subscribe to email updates
• Analytics and tracking data used to measure site performance

Information We Collect

We collect only the information that is reasonably necessary to operate the site and respond to requests.

Information you provide

• Name, email address, and practice information from contact or newsletter forms
• Message content and any context you choose to share
• Information needed to qualify a project or continue a conversation

Information collected automatically

• Browser type, device type, and page-level usage data
• Referring pages and basic analytics events
• Technical logs needed to keep the site secure and stable

How We Use Information

We use information to:

1. Respond to inquiries and provide requested services
2. Improve the site, content, and user experience
3. Measure performance and identify broken flows
4. Maintain security, prevent abuse, and troubleshoot issues
5. Send updates only when someone has opted in

Sharing and Disclosure

We do not share personal information with unrelated third parties for advertising resale. We may share limited data with vendors that help us run the website, send email, or measure traffic, but only when that is necessary to deliver the service.

Data Retention

We keep data only as long as needed for the purpose it was collected, unless a longer retention period is required by law or a legitimate business need.

Security

We use reasonable administrative and technical safeguards to reduce the risk of unauthorized access, loss, or misuse. No system is perfect, so we also review access and workflows regularly.

Your Choices

• You can ask what information we hold about you
• You can ask us to correct or delete specific records where possible
• You can unsubscribe from marketing emails at any time

Contact

If you have a privacy question, contact us through the main website contact form and include “Privacy Request” in your message.